Controlling Collateral Damage During Covid-19

The emergence of new threats requires resilience and creativity for businesses and agencies.

Considering the current situation, many businesses are in constant re-assessment mode to ensure the safety, scalability, and reduce the liability on their staff and operations. Work from home policies, canceled business travel, and the lack of face-to-face meetings have had immediate and long-lasting effects. Compliance and data protection now take on new meaning as remote work becomes a permanent idea and the ability to pivot fast and be flexible as a company is crucial.

For some, working from home is a mere matter of taking their laptop with them. Others may have PCs that are difficult to transport between the corporate office and a home office. Another problem? Not all businesses have the right technology stack. Your company needs to have secure tools and best practices for managing employee work-from-home data securely. Another consideration is that businesses can’t just assume they will always be connected!

IT crises in recent news is a reminder that IT systems are not infallible. Oversight and policy need continual attention because companies can be slow to react in the face of a major IT incident or incident management. These occurrences indicate that enterprise IT systems need a closer look to ensure they are maintaining an acceptable level of security. The lack of clarity and simplicity in understanding the data center, on hybrid cloud computing, and virtual desktop infrastructure leave companies vulnerable and breaking the budget when having to make quick, last-minute decisions.

The key to success is to act now and be prepared.

Every company should assess its technology stack for critical functions that need to be implemented quickly. An important step in this assessment is understanding the scalability of your technology stack for handling growth. Vulnerabilities in your technology will need to be eradicated before you can begin scaling, and hiring and retaining great tech talent can help with this process. If weaknesses are found in these areas, focus on business-critical parts of the infrastructure first.

Starting from the top, analyze your existing collaboration setup. What functions and platforms are critical to the company? A good CRM and ERP is a necessity for many companies. From here, what tools are needed for consistent and productive workflow? Where can the system be disrupted and data be lost or stolen? In addition to cyber-attacks and viruses, digital vulnerability also includes things like data sharing, accidental deletion, incomplete updates, or unintentional leaks which can all have catastrophic consequences and cause huge and economic disruptions for a company.

What are the internal procedures and processes that must be adhered to; ensuring that productivity is not interrupted and there is no downtime? If you have revealed that your business has no plan in place it is now time to fill this gap.

It is easy to let your technology slip by quietly in the background. Third-party services and platforms have enabled companies and organizations to avoid total shutdown but there are problems lurking for the long-term in these programs. Are employees sharing private information and data on chat platforms like Slack, Trello, or Zoom which have all had security incidents?

Collaboration tools allow your employees to communicate quickly and efficiently and include file storage, video, chat, audio recording, mobile device compatibility and integration with multiple existing platforms and applications. It is easy to forget that employees must do their part to have good practice and then have a secure plan in place to catch all of the gaps that can be easily overlooked.

Just as important to what programs are being accessed, is HOW they are being accessed. On-demand access whether from the desk in the office or coffee table from home or even a public location is the new reality. Employees now expect to have virtual and remote access from their browser.

Leveraging PCoIP technology, Teradici Cloud Access Software brings remote employees on board and securely connects them to their desktops from home or wherever they are. This is a sustainable solution with the ability to support any type of environment, such as on-premises data centers, public clouds, or hybrid infrastructures. Users can access these environments from devices like Thin Clients, Zero Clients, PCs, laptops, and tablets.

Let’s take the example of a technology and multimedia company that digitizes video content with collaboration, automation, integration, and workflow orchestration techniques. Cloud access software migrates applications and workloads to a public or private cloud that users can securely access from any PCoIP endpoint. In the context of remote editing, employees can access editorial or VFX applications from any location, and these workstations come with configurations supporting multi-monitor HD or 4K UHD displays.

The company’s existing infrastructure plays an integral role because it merely extends the desktop and network. It is a simple matter of resuming from where the organization left off without having to upload and download to the cloud.

Not to be overlooked is a disaster recovery plan in place for your virtual desktops. Whether it is malware or phishing that has compromised an employee’s desktop or accidental failure, having a backup that IT can easily recover is essential to prevent downtime and keep productivity high.

Once you’ve scrutinized your technology setup and scalability, set priorities on what to focus on. Many companies have been forced to close or delay operations as COVID-19 has showcased security threats with the traditional work environment that can easily be exploited for malicious reasons. Your ability to handle breaches and accidents is as good as your commitment to evolving with the ever-changing landscape.

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Author: ClearCube Technology

ClearCube Technology invented the centralized computing industry with the first blade PC and continues to drive centralized and virtualized computing innovation with the broadest set of specialized PCoIP desktop zero clients that connect to optimized SmartVDI compute/storage host platforms for task/knowledge users and PCoIP Blade PCs and engineering workstations for power and highly-specialized users. Many of the world's largest financial services companies, health care organizations, and government agencies, including the Department of Defense, Department of Energy and Homeland Security, rely on ClearCube centralized computing solutions to equip their users with secure, efficient and manageable computing resources.

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