Virtual Desktop Infrastructure (VDI) has long been hailed as a technology that helps businesses take their IT infrastructure to the next level. Often, ‘what is VDI and how it works’ appears as a common question in the IT community. It is mostly asked by those eager to understand the internal workings of the solution, and for good reasons. At its core, the platform creates virtual machines, or virtual computers, that store desktop operating systems, data, and software on a centralized server in place of individual PCs. Users can access their virtual desktops on practically any device, including laptops, tablets, mobile devices, Thin Clients, Zero Clients, and more. The system builds single images of virtual machines that are deployed to users and can be centrally managed for multiple tasks, updates, and troubleshooting.