How To Select Your Preferred Protocol In Cloud Desktop OS

How to Select Your Preferred Protocol in Cloud Desktop OS

"When working with ClearCube Thin Clients running Cloud Desktop OS, it's important to configure your preferred remote protocol to ensure seamless connectivity with your virtual desktop environment. Whether you're using VMware Horizon, PCoIP, or RDP, here’s how you can select the protocol that works best for your deployment."

Step-by-Step Guide

Step 1: Power on Your Thin Client
Start by turning on your ClearCube Thin Client.

Step 2: Open Configuration Settings
Click on the ClearCube Start menu icon located in the bottom-left corner of your screen and select Configuration.

Step 3: Enter Administrator Credentials
When prompted, enter your administrator password. If you haven’t changed it, the default password is typically admin.

Step 4: Navigate to Connections
From the Management section, click on Connections. This will display all existing connection profiles.

Step 5: Edit Your Connection
Find the connection you want to modify and click the Edit button next to it. This will open the General Attributes screen for that connection.

Step 6: Select Your Preferred Protocol
Click into the Preferred Protocol dropdown menu and choose your desired option.
Cloud Desktop OS supports the following protocols:

VMware Blast
Teradici PCoIP
Microsoft RDP

Note: Raspberry Pi-based Thin Clients only support VMware Blast.

Step 7: Save Your Changes
After selecting the protocol, click the Save button in the bottom-right corner to apply your changes.

Need Help?

For more information or troubleshooting assistance, contact our support team at support@clearcube.com or give us a call. You can also browse more helpful videos and tutorials on our YouTube channel